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OzGuide now offers Broadband ADSL Internet access right across Australia.

Our Broadband ADSL access offers the following benefits:

• A consistently fast connection irrespective of the time of day or day of the week.
• A highly reliable ADSL connection with very, very little downtime.
• The lowest monthly access charge for an ADSL service in each price band.

Pricing:

Applicable to all Unlimited and Flexible ADSL Plans:

Email Addresses: 10
Webspace: 50Mb
New Connection Fee: $0 (24 month contract) OR $99 (12 month contract)
Transfer Connection Fee: $0 (12 month contract)
Static IP Address (optional): $5 extra per month

Unlimited ADSL Plans

Flexible ADSL Plans

* Selecting this plan requires the customer to pre-select their ADSL line to People Telecom's Voice plan.
**NOTE: Above prices are inclusive of GST.

Click here to ORDER NOW via our online secure server

OzGuide are registered agents for People Telecom, who provide the ADSL services on behalf of OzGuide Internet & Computer Solutions.

What Contract Period Am I Committed To?
You have a choice of a 12 month or 24 month contract. During the initial contract period People Telecom cannot increase the price of the plan or reduce the capabilities of the plan but if People Telecom decreases the price of the plan or adds features to the plan they will apply. After the initial contract period the service is continued on a month by month basis until cancelled or changed by the user.

What Does The ADSL Connection Fee Include?
Only the physical connection, at the exchange, of your voice telephone line to the Telstra ADSL network.
The connection fee does NOT include on site assistance to set up the ADSL service; telephone support only is provided.
The connection fee does NOT include a suitable DSL modem.
The connection fee does NOT include a splitter to allow you to plug a telephone handset in to the same telephone outlet as the modem (you can purchase this at most electrical stores for under $6.00).

What Methods Of Payment Are Accepted
Direct debit to any type of bank account.
Debit to the following credit cards: Bankcard, Mastercard, Visa and American Express.

Can I Provide My Own Modem?
Yes; you can acquire an ADSL modem of your choice from any source. You should ensure that the modem you acquire comes with good documentation on how to set it up as People Telecom can only provide very limited guidance on setting up modems its technical personnel are not familiar with.

Modems Supplied By OzGuide
OzGuide can supply the modems listed below at the following very low costs:
- Single Port Ethernet Modem/Router - $79.00
- Four Port Ethernet Modem/Router - $119.00
- Four Port Wireless Modem/Router - $199.00
(All prices quoted above include GST, courier delivery and one line filter).

Transferring (Churning) an existing ADSL service from another Internet Service Provider (ISP)
The connection fee is waived if you transfer (churn) from your participating ADSL ISP. The major advantage of this process is that you can nominate the day you wish the change of ISPs to be made within a window of 4 - 10 business days from the date you submit your application and on that day the total downtime of your ADSL service will be less than 4 hours.

The initial contract period for customers transferring from another participating ISP is 12 months.

Your current ISP must be a participant of the Telstra ADSL Transfer Process.  Please contact ozguide@ozguide.com to check if this is the case.

Termination Fees
If the contract is terminated then the Monthly Broadband Access Fee x Number of months (or part of any month) remaining until the expiry of the Term is payable . The Termination Fee is payable if you cancel the Broadband service after the Activation Date and prior to the expiry of the Contract Term.

Payment Dates
The following billing cycle dates apply to ADSL accounts:

Connection Fee: This will be debited to your nominated bank account/credit card when Telstra advise us of a connection date for your service. After receiving acceptance of this debit we will dispatch you a modem, if you have ordered one, and your account name and password.

Monthly Access Charge: (First Part Month) When we receive notification from Telstra of the service connection date we will debit your nominated bank account/credit card with pro rata charge for the current month applicable to the Telstra advised connection date (plus seven days to allow for delays).

Monthly Access Charge: (Subsequent Months) will be debited on or about the 5th working day of each month after the first full month of installation until the contract is terminated. The billing cycle after the first pro-rata month will ALWAYS be from the 1st day of each subsequent month to the last day of each subsequent month.

Excess Usage Charges: will be debited on or about the 5th working day of the month following the month in which any excess usage charges were incurred.

Apply Now
Click here to apply online via our secure site
or
Click here to download the OzGuide Broadband ADSL Application Form and Terms & Conditions in Adobe Acrobat PDF format.  You can download the free Acrobat Reader here.

It is very important that the completed application form is mailed to:
OzGuide Internet & Computer Solutions
P.O. Box 8058
East Brighton  VIC  3187
or faxed to (03) 9579 1118.